Sunday 27 February 2011

Revit & Novell Woes

Ok, this one is a little off-piste. We've had a few problems running Revit on Windows 7 (64-Bit) through a Novell Network. The information out there is a bit piecemeal, so the aim of this post is to summarise the problems and solutions in plain english and add some context



  • Scenario 1



User 1 opens a local copy of a workshared Revit file and starts working. User 2 opens their local copy. User 2 hits 'Synchronise with Central'  and bang, BSOD (Blue Screen of Death) with 


APC_INDEX_MISMATCH 


This error was resolved by installing Novell Client SP1 for Windows


Deep breath, and carry on



  • Scenario 2



With Scenario 1 sorted, work rolls on, 'Synchronise with Central'  functioning fine. Pause work for a second to stare out of the window and bang, BSOD again with 


NCCache.sys


This error was resolved by turning off the 'Client File Caching Enabled' & 'Level 2 OpLocks Enabled' options, server & client side


Ok, surely third time lucky



  • Scenario 3



Plugging away fine, No trace of the problems in Scenario 1 or 2. Finish working, exit from Revit and yes, you've guessed it, bang, BSOD with


System_Service_Exception


On restart, Revit is now unable to acquire a license with a '[-5.412.0] error'


This was resolved by firstly, installing Novell Client 2 SP1 for Windows (IR5). This dealt with the BSOD error.  To sort the license issue, make sure Revit is exited. Browse to C:\ProgramData\Autodesk\Adlm and rename the 'cascadeinfo.cas' file to something else. Restart Revit; the program will now re-aqcuire a fresh license file


So far, fingers crossed, everything seems to be running ok. If we get any more issues, I'll append this post. (Apparently, there are still ongoing issues according to Novell). Next post, no more network stuff; normal service will resume.



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